Questions and answers
A few useful answers.
Understand CAC’s work and how to connect with the association.
What does CAC focus on?
Small business competitiveness, internal and international trade, customs administration, taxation and public revenue, and fair competition supported by effective enforcement in the lawful Canadian cigar sector.
How can a business raise an issue?
Contact CAC with a brief description of the process involved and the relevant province or territory. Please do not send confidential records, financial amounts, customer details or allegations about named businesses.
Is the Small Business Policy Study complete?
The current programme described here is a questionnaire pilot for invited participants. This site does not publish completed study findings or claim that the pilot represents the national market.
Does participation mean endorsing CAC’s positions?
No. Participation in the research pilot does not imply support for a CAC position. External use of responses is subject to the questionnaire’s separate approval process.
Does contacting CAC make me a member?
No. Sending an enquiry, following CAC or participating in research does not itself create membership. Contact the association for information about its membership arrangements.
Does CAC give legal or tax advice?
The website provides general policy information and links to official resources. Obtain advice appropriate to your transaction and circumstances from the relevant authority or a qualified professional.
Does CAC investigate suspected illegal activity?
CAC is an advocacy association, not an enforcement body. Suspected cross-border contraband or commercial trade fraud should be reported directly to CBSA through its official reporting channels.